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pQCT bone density & geometry – Service form for Deutschland

We set very high standards for quality and durability of our products. In case of a problem with your device, we will help you quickly and easily. Please also note our service instructions. For your inquiry about our service form, we need the information marked in bold and with an asterisk (*). All other fields are optional.

You need to contact us by telephone or have any questions about our products? Here you find the right contact.
If you are looking for a contact abroad, you will find a list of our distributors worldwide.

Personal data










Help
schließen Input assistance telephone

Please give us a phone number where we can best reach you. In the field “Your Message” below, you may add extra information when you are most accessible.

 

Help
schließen Input assistance e-mail

If you prefer to be contacted via e-mail, please give us your e-mail address.

 


Device information


Help
schließen Input assistance device type

You find the device type at the front side of the scanner.

 

Help
schließen Input assistance type number

You find the type number “Bone Densitometer Model” on the device label at the back or bottom side close to the main switch.

 

Help
schließen Input assistance serial number

You find the serial number “S/N” on the device label at the back or bottom side close to the main switch.

 

Help
schließen Input assistance software version

You find the software version in the 2nd line of the main screen. Example XCT 6.00B

 

Description of the problem


Help
schließen Input assistance error description

Please describe the problem as detailed as possible.